Terms and Conditions
The terms for shopping with Loomynary.
Our store
These terms apply to use of loomynary.shop and purchases from Loomynary, 38 Rue Paul Painlevé, 33600 Pessac, France. Contact: [email protected]. Mandatory rights that apply to you remain unaffected.
Products and information
Please review the product description, material, dimensions, color and included pieces before purchasing. Images show the intended product appearance; screen settings and lighting may affect how colors appear. Product pages identify any available choices. We do not make certifications or performance claims unless expressly stated for a product.
Prices and charges
Prices are shown in U.S. dollars. The checkout summary shows the item prices, quantities, shipping charge, tax charge and total for your selection before you authorize payment. Eligible orders receive free standard shipping, and the current checkout tax charge is $0.00. This does not establish legal tax-exempt status.
Payment authorization
When a payment service is provided and you submit a payment, you authorize the charge displayed for your purchase using the selected method. Payment processing is subject to the applicable service and its authorization result. A payment attempt alone is not confirmation that payment has completed.
Orders and acceptance
Please provide accurate contact and delivery information. A submitted purchase request is subject to acceptance by Loomynary. An order is accepted when we confirm acceptance to you. Any payment confirmation or order communication should be read according to what it actually confirms; do not infer acceptance from an unsuccessful payment attempt. Contact us about questions or requested changes so we can review the circumstances.
Delivery
We serve the contiguous United States and Washington, D.C. Delivery eligibility, the fixed GMT−06:00 cut-off, handling time, transit time and free shipping terms are set out in our Shipping Policy. Delivery estimates are not guaranteed arrival dates.
Returns and refunds
Our Return & Refund Policy provides a 30-day return request window from receipt, ordinary return conditions, arrangements for damaged, defective or incorrect items, responsibility for return shipping, and refund timing. Approved refunds are returned to the original payment method within 10 calendar days of approval after return receipt and inspection. No restocking fee applies.
Website use and privacy
Use this website lawfully and do not interfere with its operation or misuse other people’s information. Our Privacy Policy and Cookie Policy describe information use and browser storage.
Questions
For product, order, delivery or return questions, email [email protected].