Privacy Policy
How information supports your shopping experience.
Who we are
Loomynary operates loomynary.shop. Our business address is 38 Rue Paul Painlevé, 33600 Pessac, France. For privacy questions or requests, email [email protected].
Information you provide
We may receive information you provide when shopping or contacting us, including your name, email, phone number, shipping and billing addresses, order details, and the content of customer service communications. Payment information is used as necessary to authorize and process a payment through the applicable payment service.
How information is used
We use information as needed to respond to requests, process and fulfill accepted orders, arrange delivery, provide customer service, handle returns and refunds, maintain the shopping experience, and meet applicable legal obligations. Depending on the activity and applicable law, processing may be necessary to perform a contract, comply with a legal obligation, pursue legitimate operational interests or act on your consent where required.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by applicable law or to protect legal rights.
Browser storage and technical information
The site stores your cart selection in local storage on your device. This contains product identifiers, selected colors and quantities, not your address or payment details. It is read when you return to restore your cart. Hosting services may process technical connection information, such as an IP address and requested page, in providing the site. See our Cookie Policy for the storage behavior of this storefront.
Retention and international processing
Information is kept as necessary for the purposes for which it is collected and applicable legal obligations. The appropriate period depends on the type of information and the reason it is held. Service providers may process information in other countries; where required, applicable safeguards must govern those transfers.
Your privacy rights
Depending on applicable law, you may request access to, correction of, deletion of or restriction of processing of your information, object to certain processing, request portability, or withdraw consent where consent is the basis for processing. Contact [email protected] to make a request. You may also contact the relevant supervisory authority, including the CNIL in France.
Updates and contact
We may update this policy to reflect changes in our practices or legal requirements. The policy published on this page describes the current stated practices. Direct any privacy questions to [email protected].